http://www.keystonebiz.org/members/keysonebiz/blog/VIEW+00000001 The basics on defining and evaluating a business and its objectives en Copyright 2008, Keystone Business Forum Wed, 31 Dec 2008 00:25:04 GMT Wed, 31 Dec 2008 00:25:04 GMT http://www.keystonebiz.org/members/keysonebiz/blog/VIEW+00000001+00000013#00000013 In today's market and with the turmoil that is our economic system, business owners are left with crucial investment decisions for the upcoming years.&nbsp; Unfortunately one option often takes the lead over all others.&nbsp; Because of what can be accurately classified as organizational paralysis, option of "doing nothing" is often chosen in lieu of other alternatives.&nbsp; As markets become increasingly global and economics become even more unpredictable, the prime investment of choice should become clearer than ever. <nobr><a href="http://www.keystonebiz.org/members/keysonebiz/blog/VIEW+00000001+00000013#00000013">Read More &raquo;</a></nobr> trainingleadershiporganizational developmenterie paerie businessknowledge workerstraining in eriegreat lakes trainingbusines consulting Wed, 31 Dec 2008 00:20:59 GMT http://www.keystonebiz.org/members/keysonebiz/blog/VIEW+00000001+00000012#00000012 <strong><span style="color: #ff0000;">(Kevin's article appears in the <a title="HP Small Business Newsletter - September" href="http://smallbusiness.logoworks.com/newsletter/index.php/09/2008/02/defining-customer-loyalty/" target="_blank">September issue </a>of Logoworks/Hewlett Packard Small Business Newsletter!) </span></strong>Creating customer loyalty is a never ending challenge for every business owner. However, over the last few years the definition of customer loyalty has blurred and the key to obtaining it has been lost, if not forgotten. So-called loyalty programs have become diluted and commoditized, leaving even the experts wondering if they do more harm than good. <nobr><a href="http://www.keystonebiz.org/members/keysonebiz/blog/VIEW+00000001+00000012#00000012">Read More &raquo;</a></nobr> customer loyaltyerie pacustomer satisfactionerie businesserie consultingerie networkingcustomer satisfaction iso erie pa Sat, 23 Aug 2008 20:02:03 GMT http://www.keystonebiz.org/members/keysonebiz/blog/VIEW+00000001+00000009#00000009 We have all heard the phrase "you can only get out of something, what you put into it". The same remains true in our careers. As individuals grow within their expertise, one tool for continual growth is often overlooked. <nobr><a href="http://www.keystonebiz.org/members/keysonebiz/blog/VIEW+00000001+00000009#00000009">Read More &raquo;</a></nobr> consultingerie businessmanagementerie jobserie consulting Thu, 29 May 2008 01:26:58 GMT http://www.keystonebiz.org/members/keysonebiz/blog/VIEW+00000001+00000008#00000008 In business, as in life, we often overlook the most basic of things simply because the neglect causes no immediate negative impact. Taking a second look and addressing one basic need of every business can save a company frustration, confusion and loss of direction. Organizational purpose is the driving force of any company and defining and communicating that message should be at the forefront of every business owner's to-do list. <nobr><a href="http://www.keystonebiz.org/members/keysonebiz/blog/VIEW+00000001+00000008#00000008">Read More &raquo;</a></nobr> business strategystragegic managementvision statementmission statementerie buisnessbusiness managementerie pa Wed, 07 May 2008 02:58:55 GMT http://www.keystonebiz.org/members/keysonebiz/blog/VIEW+00000001+00000005#00000005 As I was sitting in my home office this evening, trying to decide what my next blog topic would be, I stumbled across an article written by Patricia Fripp, a sales coach and professional speaking expert. As I was reading the article I realized that she had perfectly encapsulated the value that the Keystone Business Forum brings to its members. <nobr><a href="http://www.keystonebiz.org/members/keysonebiz/blog/VIEW+00000001+00000005#00000005">Read More &raquo;</a></nobr> erie manufacturingerie businesserie managementerie networkingbusiness networking Thu, 28 Feb 2008 00:52:17 GMT http://www.keystonebiz.org/members/keysonebiz/blog/VIEW+00000001+00000001#00000001 Has your organization&rsquo;s mission statement been serving its purpose? Is it, or has it ever been relevant? Many companies that boast the mission statement as if it were the creed by which they live, eat and breathe, after further examination, may discover their anthem may be in need of an overhaul. <nobr><a href="http://www.keystonebiz.org/members/keysonebiz/blog/VIEW+00000001+00000001#00000001">Read More &raquo;</a></nobr> mission statementbusiness managementerie businessorganizational developmentbusiness developmenterie paerie commerce Fri, 28 Dec 2007 00:13:53 GMT